State Farm® Insurance Agent Tirah Thompson

"Recent negative reviews of Tirah are unwarranted. Tirah is a great agent, just check the other legit reviews!"

"ZEROOOOOOOOOOOOO customer service / LAZYY staffff I am having difficulty understanding the situation after submitting my paper multiple times, specifically more than three times, on January 29, 2025. You informed me that you were on vacation and upon your return, you never received the paper. I resent the paper in February, expecting that you would address the issues I raised. However, it has been over a month, and my wife inquired about the status today. You mentioned that you returned from vacation again, and today's date is March 25, 2025. Could youeither resolve the issues with my poliocy or provide a clear explanation for the delay? I am disappointed in the service provided by your business, and I hope you will take immediate action to rectify the situation."

"From the moment I called the office with a question, the staff was beyond amazing. What I was afraid of being an emergency, Stella gave me immediate help and explanation to what was going on and set up an appointment with Torah. I met with Tirah and she was so helpful. She fully explained all policies and options. She spent so much time with me, making sure all of my questions were answered. I highly recommend Tirah Thompson and her staff. Kind, honest and very thorough."

"Tirah is a professional that cares about her team and customers. She’s also a good friend"

"I have never had a problem with Tirah Thompson office. They return your calls quickly. I love working with this office. I have sent friends and coworkers to her."

"Best agent ever!!!!"

"Tirah Thompson is to me the world’s best agent! She’s the type of agent that is quick, precise, professional, very well informed, and all around a great person. I would recommend Tirah to anyone."

"just met this agent today and it was great to hear how she serves her community. I would recommend this agent. Thank yout"

"Ms. Gina M. Guenther Provided great service from the minute I called to inquire about a quote for my handicap accessible vehicle and renter’s insurance. It took her no time to find me the best quote that was much cheaper than the insurance I had, the day I called she stated that she will get call me back soon with the quote and by the next day, I had the quote, made the payment and received the greatest service I could’ve hoped for."

"Great customer service! Very professional while searching for the best insurance to accodatate you and your family ☀️☀️☀️☀️☀️"

"It took the claims department over six weeks to even address my insurance claim. When they did address it another three days to mail a check. The check was mailed to the wrong address. Now it’s going to be another three days. Summer is almost over and I don’t have my motorcycle I do not believe that this company should be selling motorcycle insurance they are not equipped to handle the claims. And Tyra‘s office promise to follow up and see my claim through once they learned that I was having trouble there were no follow up calls and nothing was done about it."

"Gina is hands down the most involved, helpful agent I have ever had the pleasure of working with. Gina goes above and beyond for your best interest, and constantly is reaching out should anything need updated. I would recommend this office strictly to work with Gina, you will not regret it."

"Tirah is an outgoing and professional lady that cares about her employees and makes sure her clients needs are taken care of. She goes above and beyond To make sure everyone is happy. A great agency and team to help with your insurance and financial needs."

"Justin Rodgers is amazing and helpful and made my move easier!"

"Justin Rogers was extremely helpful, knowledgeable and professional. We discussed my insurance needs and he managed to provide the coverage I need at a significant cost savings."

"They were very nice and helpful."